Client Relationship Officer at De Raphcity Travel and Tour » Voice of Nigeria
De Raphcity Travel and Tour released an advertisement regarding Client Relationship Officer recruitment 2020, interested and eligible candidates may apply before closing.
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| Job Title: | Client Relationship Officer |
| Recruitment Agency | De Raphcity Travel and Tour |
| Job Location: | Nationwide |
| Requirements: | — |
| Salary | |
| Experience: | — |
| How to Apply | Apply by email |
| Application Deadline: | 19th June, 2020 |
De Raphcity Travel and Tour Client Relationship Officer Jobs 2020
Here you will get the complete information of jobs like location, requirements, type, the application process, and application deadline.
Job Title: Client Relationship Officer
Duties
- Building and maintaining relationships with clients and key personnel within customer companies.
- Conducting business reviews to ensure clients are satisfied with their products and services.
- Alerting the sales team to opportunities for further sales within key clients.
- Letting customers know about other products the company offers.
- Attending meetings with clients to build relationships with existing accounts.
- Achieving client relationship targets and KPI’s as set by the Head of Sales.
- Working closely with Account Managers and Sales Consultants.
- Escalating and resolving areas of concern as raised by clients.
- Carrying out client satisfaction surveys and reviews.
- Monitoring company performance against service level agreements and flagging potential issues.
- Updating the CRM and ensuring account managers are aware of changes within clients.
- Passing leads to the sales team and following up on progress.
- Liaising with internal departments to ensure client needs are fulfilled effectively.
Skills
- Strong interpersonal skills and an ability to build rapport with customers.
- Previous sales experience and an organised approach to work.
- Hardworking with a strong work ethic.
- Previous experience working as a client relationship manager or a track record of managing client relationships.
Application Closing Date
19th June 2020.
How to Apply
Interested and qualified candidates should send their applications to: [email protected] using the “Job title” as subject of the email.
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