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Client Service Manager at Tijmaf Innovation Services

GetResponse Pro

Tijmaf Innovation Services is a business management firm, majorly into ICT Education, Installation and Consulting services.

We are recruiting to fill the position below:

Job Title: Client Service Manager

Location: Lagos

Responsibilities

  • Take ownership of customers issues and follow problems through to resolution
  • Set a clear mission and deploy strategies focused towards that mission
  • Develop service procedures, policies and standards
  • Keep accurate records and document customer service actions and discussions
  • Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.

Requirements

  • Ability to think strategically and to lead
  • Strong client-facing and communication skills
  • Proficiency in English
  • BSc degree in Business Administration or related field.

Application Closing Date

15th February, 2020.

How to Apply

Interested and qualified candidates should send their CV / Resume to: [email protected] using the job title as subject.

Client Service Manager at Tijmaf Innovation Services

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