Client Service Manager at Tijmaf Innovation Services
Tijmaf Innovation Services is a business management firm, majorly into ICT Education, Installation and Consulting services.
Responsibilities
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
Requirements
- Ability to think strategically and to lead
- Strong client-facing and communication skills
- Proficiency in English
- BSc degree in Business Administration or related field.
Application Closing Date
15th February, 2020.
How to Apply
Interested and qualified candidates should send their CV / Resume to: [email protected] using the job title as subject.
