Front Desk Officer at Avant Halogen » Voice of Nigeria
Avant Halogen has invited interested and eligible candidates for Front Desk Officer recruitment 2020.
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| Job Title: | Front Desk Officer |
| Recruitment Agency | Avant Halogen |
| Job Location: | Ikeja, Lagos |
| Job Requirements: |
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| Salary | — |
| Other: |
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| How to Apply | Apply Online by email |
| Application Deadline: |
Job Brief
- The ideal candidate will be responsible for having the first contact with clients or customers in the bank.
Job Description
- Ensure a clean/tidy, conducive and safe work environment (Banking Hall) for customers and staff at all times.
- Ensure that all marketing material (fliers, products and service price list, souvenirs e.t.c) are available in the banking hall for clients.
- Organize customers in queue in other to reduce waiting time as much as possible.
- Welcome customers to the bank; communicating courteously with customers by telephone, email, and face to face.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services available to clients.
- Determine and respond to customers enquiries in a professional manner by direct them to the respective workstation or unit where their needs would be served.
- Refer unresolved customer grievances or special requests to designated departments or units for further investigation and follow-up to ensure resolution.
- Organize, Sort and distribute incoming mail without delays.
- Ensure that the branch telecommunication lines are adequately topped-up with airtime.
- Be security conscious and pay attention to people coming and going through the reception doors and report any suspicious activity.
- Conducive and tidy banking hall at all times.
- Sound knowledge of the bank’s products and services.
- Highest standards of customer service at all times.
- Excellent interpersonal and communication skills and a good sense of priorities.
Job Requirements
- Proven 2/3years work experience as a Receptionist, Front Office Representative or similar role
- B.Sc. / HND in any relevant discipline and additional certification in Office Management is a plus
- Fair tall female within the ages of 25-30
- Preferred location-Island
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
Application Closing Date
30th October, 2020.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using “Front Desk Officer” as subject of the email.
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