Customer Service Officer at Conglomerate Associate Nigeria Limited » Voice of Nigeria
Conglomerate Associate Nigeria Limited has invited interested and eligible candidates for Customer Service Officer recruitment 2020.
Aspirants who look forward to applying for Conglomerate Associate Nigeria Limited Customer Service Officer Recruitment 2020 can go through the complete article to know more.
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| Job Title: | Customer Service Officer |
| Recruitment Agency | Conglomerate Associate Nigeria Limited |
| Job Location: | Lagos |
| Job Requirements: |
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| Salary: |
N50,000 – N110,000 monthly |
| Other: |
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| How to Apply: | Apply Online |
| Application Deadline: |
Job Type: Full Time
Job Summary
- We are looking for a customer service officer with superior communication skills and a great work ethic to join our team.
- As the customer service officer, you will work directly with customers to meet their needs, answer their questions and provide support.
- You must also be a keen note-taker who is adaptable and optimistic.
Responsibilities
- Answer customer inquiries via phone, email, and in-person.
- Direct customers to online resources.
- Update customer records in the system, including notes about interactions.
- Pitch ideas for improving customer care.
- Create and maintain reports about customer interactions.
- Attend weekly staff meetings.
- Participate in team-building activities.
- Develop a rapport with customers.
- Encourage customers to complete surveys.
- Make recommendations to management to improve customer experience.
Requirements
- Interested candidates should possess HND, OND / BSc qualification.
- 0 – 3 years experience.
Salary
N50,000 – N110,000 monthly
Application Closing Date
21st October, 2020.
How to Apply
Interested and qualified candidates should kindly send their CV to: [email protected] using the Job Title as the subject of the mail.
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