Customer Service Officer at Solid Rock Hospital » Voice of Nigeria
Solid Rock Hospital has invited interested and eligible candidates for Customer Service Officer recruitment 2020.
Aspirants who look forward to applying for Solid Rock Hospital Customer Service Officer Recruitment 2020 can go through the complete article to know more.
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| Job Title: | Customer Service Officer |
| Recruitment Agency | Solid Rock Hospital |
| Job Location: | Ojodu Berger, Lagos |
| Job Requirements: |
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| Salary: | — |
| Other: |
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| How to Apply: | Apply by email |
| Application Deadline: | 10th November, 2020 |
Employment Type: Full-time
Responsibilities
- Receive inbound calls from customers; providing information regarding services
- Responds promptly to general inquiries from staff and clients via e-mail and phone calls
- Assist customers by answering questions and solving problems.
- Greets clients on arrival to the Hospital
- Register New Patients (Clients ) on the medical record system software
- Filling and retrieval of patient records.
- Invoicing and receipt of payments
- Liaise with HMO/NHIS on behalf of patient and take necessary approvals
- Control the traffic flow of patients at the reception area.
- Any other assigned task
Qualifications
- B.Sc in any Social Science or Science course
- Should have a minimum of 2 years Post NYSC
Knowledge, Skills And Abilities:
- Caring and compassionate nature
- Excellent teamwork and people skills
- Ability to use initiative
- Ability to deal with emotionally charged and pressured situations
- Verbal and written communication skills
- Resilience
- Excellent knowledge of HMO/NHIS scheme
- Good computer skills
- Outstanding organizational and multi-tasking skills
- Excellent Human relational skills
Application Closing Date
10th November, 2020.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the “Job Title” as the subject of the email.
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