Operations Manager – Greenfield Consulting Recruitment

• The Operations Manager is responsible for developing company policies, monitoring compliance, and overseeing projects and budgets
• He/she is responsible for the integration of production and installation department operations for optimum productivity.

Job Responsibilities

• Working with the Chief Operating Officer on realizing the company’s business objectives by promoting efficiency, and increasing profitability
• Oversee a workforce of employees in the production and installation department and ensure that all employees follow industry-standard health, safety, and quality guidelines both at the factory and on site
• Oversee all site projects handled by Project Managers. Ensure that all site works are thoroughly inspected at intervals before project completion and solutions are provided immediately when problems arise
• Create weekly KPIs for Project Managers and evaluate their progress on all projects. Ensure there are no errors
• Interact directly with clients, client representatives, Project Managers where issues cannot be resolved by on site Project Managers. Ensure no client issues are left unresolved
• Identify potential problems and points of friction at the factory and work to find solutions to maximize efficiency and revenue
• Oversee contract staff (installers). Create a pool of installer list and ensure installers are available for every project. Work on how to solve company installation process.
• Ensure reports are given on all installation progress by Project Managers, determine payment percentage to be paid to installers on a weekly basis and ensure payments are processed
• Establish workflow policies that enhance speed and efficiency without compromising product safety or integrity
• Work closely with Production Manager to set production goals and communicate them to key personnel
• Provide motivation, support, and guidance to all employees
• Communicating with senior management about shifting priorities and projects.

Requirements and Qualifications

• HND / B.Sc Degree from a reputable institution
• Minimum of 5 – 10 years experience in business operations
• 2 – 5 years’ managerial experience
• Experience in furniture making operations is desirable
• Project management experience is desirable
• A thorough understanding of financial and budgeting processes and principles to assess the factory earnings and spending to find areas for improvement
• Excellent leadership and management skills.
• Excellent communication skills, including the ability to clearly explain client’s expectation
• Excellent computer skills, including MS Office
• A keen attention to detail
• Certification in Project management is an added advantage.

Application Closing Date
31st January, 2021