Customer Service Representative at Geoford Services » Voice of Nigeria
Geoford Services has invited interested and eligible candidates for Customer Service Representative recruitment 2020.
Aspirants who look forward to applying for Geoford Services Customer Service Representative Recruitment 2020 can go through the complete article to know more.
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| Job Title: | Customer Service Representative |
| Recruitment Agency | Geoford Services |
| Job Location: | Ikeja, Lagos State |
| Job Requirements: |
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| Salary: | — |
| Other: |
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| How to Apply: | Apply Online |
| Application Deadline: |
Employment Type: Full-time
Duties and Responsibilities:
- Managing large volume of customer calls
- Stay friendly and helpful
- Resolve questions and service issues for customers via phone, email and text
- Accurately document customer interactions
- Determine opportunities for new sales
- Sell products to established customers through up-selling and cross-selling
- Resolve all inbound and outbound support requests per established guidelines.
- Identify and act as a company ambassador at all times
- Be professional
Requirements
- OND /HND minimum acadenic requirement or equivalent
- Minimum of one year experience as customer service representative
- Demonstrated ability to provide outstanding customer service
- Customer-centric
- Result-driven
- Focus on quality and attention to detail
- Good time-management skills
- Ability to multi-task
- Strong interpersonal and communication skills
- Critical-thinker and problem-solver
- Ability to work with minimal supervision
Remuneration
Salary: N80,000 – N100,000 per month
Application Closing Date
31st October, 2020
Method of Application
Interested and qualified candidates should send CV and Cover Letter to: [email protected] using Job Title as the subject of the email.
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